twago is a global platform created to provide high quality services for outsourcing (processes outsourcing) and offshoring (relocation of processes abroad).
twago facilitates team work. Companies, self-employed people and individuals work together with service providers in a virtual team. The main advantages of the online cooperation are cost savings and increased flexibility, while maintaining quality.
twago helps businesses and self-employed people to decrease their costs significantly. This comes from the transparency of the bidding phase and the associated savings as well as from externalizing non-core work to countries with lower costs.
Companies that use twago can finish the cooperation with a service provider if the services are no longer needed, which is an increased flexibility in working relationships. Workload fluctuations are easier to handle - using twago you avoid recruitments for new staff and layoffs of permanent employees.
The user group of twago is complex. Presently, it includes: small and medium companies, law firms, entrepreneurs, self-employed, associations, NGOs, individuals.
twago provides standardized tools, to obtain perfect project results:
post jobs or projects
get offers
choose the best provider
monitor the project
get the deliverables
pay safely online
Additionally, twago promotes communication, cooperation and feedback between the client and the service providers.
twago helps the clients to write a compelling description for the jobs and projects
Offers the service providers the possibility to test their skills and present their portfolio to potential clients
All communications should be held through the twago messaging center, so any disagreement between the customer and the service provider could be mediated and solved
The client and service provider define the milestones together - what exactly is to be completed, by when, according to which quality indicators
Detailed project status reports allow the clients to have an accurate overview of the progress at any time, helping them to evaluate the results at a certain date and calculate possible risks
The service providers are paid by the clients through Trust twago - a service available for customers from Germany and Austria (using escrow). Trust twago is a safe and simple payment method, which facilitates the payment process between customers and service providers
The transparent feedback system with multiple criteria, allows subsequent clients to know the opinions of previous clients about the services of a particular provider
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